Communications Solutions

Communications Solutions

Communicating, scheduling, and managing tasks with your team can be at your fingertips.

Communications Solutions

Communication is one of the keys to a successful business.  Whether it’s sharing information with customers, managing purchases from vendors, or keeping the inner workings of your business running like clockwork, communication systems are the platform; the special sauce that makes it all happen.  Having the right productivity tools can mark the difference between turning a profit and taking your business to the next level. We provide you the opportunity to leverage technology to receive the same benefits that enterprise businesses use to communicate, schedule, manage tasks and remain informed about critical business issues and events - without the enterprise cost.

Email

Would your business benefit from highly redundant, recoverable solutions in the event of disaster?

How about anytime, anywhere access to your mail and calendars?

Are unsolicited spam emails, viruses and phishing attempts plaguing your organization's inboxes?

How much time do you spend dealing with these issues daily in your own inbox, and what is the real monthly cost of lost productivity to you, were you to multiply that by the number of staff you employ?

How could your organization benefit from an effective hosted e-mail communications solution?

The business world is changing quickly, and our solution eliminates the need to make large capital investments to protect and maintain secure communications between your staff and your clients.

We provide you the opportunity to leverage technology to receive the same benefits that enterprise businesses use to communicate, schedule, manage tasks and remain informed about critical business issues and events - without the enterprise cost.

We also provide comprehensive employee cybersecurity training and spam filtering.  Our solution provides Dark Web Monitoring, Email Phishing Protection, Security Training, Written Security Policies, and ongoing Employee Awareness training.

Organizations see on average a 64% improvement in phishing click rates after rolling out a security training program and a 37-fold ROI upon enrolling in a phishing program. Stop cyber-criminals at the forefront by stopping them in their tracks  with a strong layer of human defense.

VOIP Phone Service

You can have all the features and benefits of an enterprise phone system without the up-front expense.  The answer is hosted VOIP unified communications.

What is VOIP?

Voice Over Internet Protocol is the means by which telephone calls are routed over the internet digitally. It is the technology that is fast replacing analog telephone systems and networks

How does Unified Communications benefit my business?

Traditionally, a desk phone in every office or cubicle provided the entire communications capabilities of your office. If someone wasn’t at the phone, calls could be routed to voicemail or a receptionist would take a message.

Now, with unified communications, voice calls can be seamlessly answered on either a desk phone or a mobile app. Voicemails can be recorded, transcribed, and sent to your email. A receptionist can utilize a desktop app on their computer to see which users are on the phone or away from their desk, even if those users are in another office location or working from home.

Employees can make phone calls on a mobile app without revealing a cell phone number to the other party.

Hosted VOIP Plans Include

  • Unlimited local and long-distance calling
  • Over 90 Enterprise level features including
    • Call Forwarding
    • Call Park
    • Call Transfer
    • Do Not Disturb
    • Call Recording
    • 3-way Calling
    • Caller ID
    • Extension Dialing
    • HD Audio
    • Receptionist Routing
    • Music on Hold
    • Spam Caller Protection
    • And many more
  • Voicemail to email, with transcription and SMS notifications
  • Conference Bridge
  • Call flip – seamlessly move an active call from the desktop phone to a mobile phone and vice versa
  • Webfax – no additional phone line required
  • Integrations with many 3rd party apps including Microsoft M365, Microsoft Teams, G Suite, Slack, Zoho CRM and Salesforce
  • Plans start at $19.99 per month/per user (plus applicable taxes and fees)